Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 15, 2024
1. Introduction
At promoshift Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website promoshift.world and use our services.
This policy applies to all users of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter
- Contact us through forms or email
- Request information about our services
- Participate in surveys or promotions
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website and exit pages
- Device type, operating system, and screen resolution
- Click-through rates and conversion data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic and personalize content. For detailed information about our cookie practices, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- • Provide and maintain our services
- • Process transactions and orders
- • Respond to customer inquiries
- • Deliver requested information
Communication
- • Send newsletters and updates
- • Provide customer support
- • Notify about service changes
- • Marketing communications (with consent)
Website Improvement
- • Analyze usage patterns
- • Optimize website performance
- • Improve user experience
- • Develop new features
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Enforce our terms of service
- • Safeguard our rights and users
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
| Recipient | Purpose | Data Type |
|---|---|---|
| Service Providers | Website hosting, analytics, email services | Technical and usage data |
| Legal Authorities | Compliance with legal requirements | Personal information as required by law |
| Business Transfers | Merger, acquisition, or asset sale | All personal information |
5. Data Security and Storage
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encryption in transit and at rest
Access Controls
Restricted employee access and authentication
Regular Updates
Ongoing security monitoring and updates
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.
6. Your Rights and Choices
You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws:
Access and Portability
Request a copy of your personal information and data portability in a machine-readable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information ("right to be forgotten").
Restriction and Objection
Object to processing of your personal information or request processing restrictions.
Marketing Opt-out
Unsubscribe from marketing communications at any time using the unsubscribe link.
Consent Withdrawal
Withdraw consent for processing based on consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Verification Required: For security purposes, we may need to verify your identity before processing certain requests. We may also need to retain certain information for legal or legitimate business purposes.
7. International Data Transfers
Our website is hosted in the United Kingdom, and our services are provided from our London location. If you access our website from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK and other countries where our service providers operate.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission or relevant authorities
- Standard Contractual Clauses approved by regulatory authorities
- Binding Corporate Rules for intra-group transfers
- Certification schemes and approved codes of conduct
UK GDPR Compliance: For individuals in the European Economic Area (EEA), we ensure compliance with applicable data protection laws when transferring personal data outside the EEA.
8. Third-Party Services and Links
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices.
Third-Party Websites
We encourage you to review the privacy policies of any third-party services you access through our website. We are not responsible for the privacy practices of these external sites.
Analytics and Tracking
We may use third-party analytics services (such as Google Analytics) to understand how users interact with our website. These services have their own privacy policies.
Social Media Integration
If you choose to connect with social media platforms (such as LinkedIn, Twitter, or Facebook), you may share certain information with these platforms according to your privacy settings on those platforms. We recommend reviewing the privacy policies of these social media services.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
Parental Consent: If we learn that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have provided your email address
- Post a notice on our website prominently
- Obtain your consent for material changes where legally required
Continued Use: By continuing to use our website and services after we post changes to this Privacy Policy, you are acknowledging that you have read and understood the updated policy.
11. Legal Basis for Processing
Under applicable data protection laws, we process your personal information based on the following legal grounds:
| Legal Basis | Purpose | Examples |
|---|---|---|
| Contract Performance | Processing necessary to fulfill a contract with you | Service provision, order processing |
| Legitimate Interest | Processing necessary for our legitimate business interests | Website improvement, fraud prevention |
| Legal Obligation | Processing required by law | Tax compliance, record keeping |
| Consent | When you have given clear consent | Marketing communications, optional analytics |
12. Complaints and Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the following information:
Contact Details
Address
promoshift Ltd
45 Kingsway
London WC2B 6UB
United Kingdom
Phone
+44 20 7946 0958Business Hours
Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.
Supervisory Authority
If you are located in the European Economic Area and believe that our processing of your personal information violates data protection laws, you may also have the right to lodge a complaint with your local data protection supervisory authority. In the UK, this would be the Information Commissioner's Office (ICO).
13. Quick Links and Resources
This Privacy Policy is effective as of December 15, 2024. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.